Dealing With Difficult People
24 Lessons for Bringing Out the Best in EveryoneBook - 2006
In every workplace there are difficult people who, at best, make life stressful and, at worst, interfere with project and career goals. This book delivers a proven approach to finding common ground and creating a more productive interaction with difficult people.
Publisher: New York ; Toronto : McGraw-Hill, c2006.
Characteristics: xiii, 108 pages :,illustrations ;,21 cm.