Crucial Conversations: Tools for Talking When Stakes Are High, Third Edition

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Current format, Book, 20211026, All copies in use.
Current format, Book, 20211026, All copies in use. Offered in 0 more formats
The 4 MILLION+ bestseller that revolutionized business communications--updated for today's workplace.

Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more…

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